General Terms and Conditions for Tenants – Bungalowpark Herkingen

(Coöperatieve Exploitatievereniging “De Grevelingen” U.A.)

Article 1 – Definitions

1.1 Lessor: the party responsible for the rental and management of the accommodation within Bungalowpark Herkingen.

1.2 Tenant: the person (who has reached the minimum age of 21 required to rent and use the property independently) who enters into the rental agreement and is responsible for compliance with these terms and conditions.

1.3 Accommodation: the rented bungalow, house, or holiday home, including its inventory, garden, and associated facilities.

1.4 Fellow guests: all persons using the accommodation together with the tenant.

Article 2 – Reservation and Payment (in accordance with the booking)

2.1 The rental agreement is concluded the moment the tenant confirms the booking (online) and the lessor confirms it in writing or via email.

2.2 The rental price, additional costs, and any extra services are determined in accordance with the confirmed booking.

2.3 The following costs are included in the booking:

rental price of the accommodation

mandatory final cleaning

security deposit

tourist tax

pet surcharge, if applicable

bed linen, towels, kitchen sets, etc., if added to the booking

other additional services as agreed upon

2.4 Payment must be made according to the payment terms specified in the booking confirmation or invoice.

2.5 If payment is not made on time, the lessor reserves the right to cancel the reservation or refuse access to the accommodation. 2.6 Any price changes following booking confirmation are only permitted if they result from statutory levies, taxes, or government measures.

2.7 The tenant is responsible for checking the booking confirmation and must report any inaccuracies in writing within 48 hours of receipt.

Article 3 – Security Deposit

3.1 The tenant shall pay a security deposit of €250, unless agreed otherwise.

3.2 The security deposit must be paid in full prior to arrival.

3.3 The security deposit will be refunded within 5 working days of departure, provided the accommodation is left in good condition and no damage, loss of items, or additional cleaning is required.

3.4 Any damage, additional cleaning costs, or missing inventory items will be deducted from the security deposit.

Article 4 – Arrival and Departure

4.1 Check-in is possible from 15:00 on the day of arrival, unless agreed otherwise.

4.2 Check-out must take place no later than 10:00 on the day of departure.

4.3 Upon departure, the accommodation must be left in a tidy condition (swept clean).

4.4 Waste must be removed, and crockery/cutlery must be clean and put away.

4.5 Windows and doors must be closed upon departure.

4.6 Any other instructions, additional directions, and house rules provided by the landlord or park management must also be observed at all times by the tenant and accompanying guests.

Article 5 – Use of the Accommodation

5.1 The accommodation may only be used for recreational stays; housing employees or migrant workers is not permitted.

5.2 Permanent or temporary residency is not permitted. 5.3 Subletting or allowing third parties to use the accommodation without written permission is prohibited.

5.4 The maximum number of persons allowed per accommodation must not be exceeded.

5.5 Parties, events, or activities causing a nuisance are not permitted.

Article 6 – Pets

6.1 Pets are permitted only if agreed upon in writing in advance.

6.2 A surcharge of €5 per day per pet applies.

6.3 Pets must not cause a nuisance and are not permitted on furniture or beds.

Article 7 – Cleaning and Linen

7.1 Mandatory final cleaning costs €125 per stay.

7.2 Bed linen and towels can be booked as an optional extra for €20 per person.

7.3 Additional cleaning or repairs for damage resulting from improper use will be charged separately.

Article 8 – Damage and Liability

8.1 The tenant is liable for any damage to the accommodation, inventory, and park facilities occurring during the stay.

8.2 Damage must be reported to the landlord immediately.

8.3 The landlord is not liable for loss, theft, or damage to the tenant's property.

8.4 Use of facilities such as the swimming pool, play areas, and sports facilities is entirely at one's own risk.

Article 9 – Swimming Pool and Park Facilities

9.1 Use of the swimming pool, tennis courts, and other facilities is subject to the park rules.

9.2 Children may use the swimming pool only under adult supervision. 9.3 The Lessor reserves the right to temporarily take facilities out of service for reasons of maintenance, safety, or force majeure.

Article 10 – Cancellation Policy (2026)

10.1 Cancellations must be notified by the tenant in writing.

10.2 The following conditions apply to cancellations:

Up to 1 month before arrival: free of charge

Up to 3 weeks before arrival: 25% of the base rental price

Up to 2 weeks before arrival: 50% of the base rental price

Up to 1 week before arrival: 75% of the base rental price

Within 1 week of arrival: 100% of the base rental price

10.3 We advise the tenant to take out cancellation insurance.

Article 11 – Force Majeure

11.1 In the event of force majeure—including disruptions, natural conditions, government measures, or unforeseen technical problems—the landlord may modify or cancel the reservation without liability for consequential damages.

Article 12 – Complaints

12.1 Complaints must be reported immediately during the stay so that the landlord can offer an appropriate solution.

12.2 Complaints submitted after the stay may only be addressed to a limited extent.

Article 13 – Applicable Law

13.1 Dutch law applies exclusively to all agreements.

13.2 Disputes shall be submitted to the competent court in the Netherlands.

Article 14 – Final Provision

14.1 By making a reservation, the tenant agrees to these general terms and conditions.

14.2 The landlord shall decide on matters not covered by these terms and conditions.